Your Rights

User Data Deletion

Effective: June 4, 2025 DevAndRepair

You have the right to request deletion of your account and all personal data at any time. We will process your request and permanently erase your data within 30 days.

What Data Gets Deleted

When you request account deletion, the following data associated with your account is permanently erased:

Data Type	Action	Timeframe
Account profile (name, email, phone, photo)	✓ Permanently deleted	Within 30 days
Login credentials & password hash	✓ Permanently deleted	Within 30 days
Role data (Shipper / Driver / Receiver)	✓ Permanently deleted	Within 30 days
GPS route history	✓ Permanently deleted	Within 30 days
Push notification tokens	✓ Permanently deleted	Immediately
Device & session data	✓ Permanently deleted	Within 30 days
Shipment records (where you are sole party)	✓ Permanently deleted	Within 30 days
Shipment records (shared with other parties)	⚠ Anonymised & retained	Up to 12 months*
Crash logs & diagnostics	⚠ Anonymised & retained	Up to 60 days

* Shipment records involving other users are anonymised (your personal details removed) and retained for up to 12 months to allow other parties to resolve disputes. The data no longer identifies you.

Deletion Timeline

Submit
Request

24h

Email
Confirmation

Account
Deactivated

30d

All Data
Permanently Erased

How to Request Deletion

You can request deletion using any of the three methods below:

Via the App (Recommended)

Open MarLogic → Settings → Account → Delete My Account. You will be asked to confirm with your password. Deletion begins immediately.

Via Email

Send an email to hello@devandrepair.com with the subject line "Data Deletion Request" and include your registered email address and full name. We will verify your identity and confirm within 24 hours.

Via This Form (Email Template)

Copy the template below and send it to hello@devandrepair.com:

To: hello@devandrepair.com

Subject: Data Deletion Request – MarLogic

Hello DevAndRepair,

I am requesting the permanent deletion of my MarLogic account and all associated personal data.

Registered Email: [your registered email]

Full Name: [your full name]

Role: [Shipper / Driver / Receiver]

I understand that this action is permanent and cannot be undone.

Thank you.

Ready to Delete Your Account?

Send your deletion request directly to our team. We'll confirm receipt within 24 hours and complete the process within 30 days.

Send Deletion Request

Frequently Asked Questions

Can I cancel my deletion request?

Yes — you can cancel within 7 days of submitting by emailing hello@devandrepair.com with the subject "Cancel Deletion Request". After 7 days, the process cannot be reversed.

What happens to active shipments when I delete my account?

Your account will be deactivated immediately. Any active shipments you are involved in will show you as "User Removed" to the other parties, and they will be notified. We strongly recommend completing or cancelling all active shipments before requesting deletion.

Will I receive confirmation?

Yes. We will send an email confirmation within 24 hours acknowledging your request, and a second email once the deletion is fully complete (within 30 days).

Can I re-register after deletion?

Yes. You can create a new account with the same email after deletion is complete. However, all previous data — shipment history, ratings, and records — will be permanently gone and cannot be restored.

Is deletion required by law?

Yes. Under GDPR (Europe), CCPA (California), and similar laws, you have the right to erasure ("right to be forgotten"). We honour this right for all users globally regardless of location.

Contact — DevAndRepair

Email: hello@devandrepair.com
We respond to all deletion requests within 24 hours.